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Store/Return Policy PRODUCT AVAILABILITY: TC Accessory is committed to offering the lowest prices and most accurate product information available to our customers. Due to our low prices and the rapid turnover of many high-demand accessory items presented on our site, and the limited inventory we have available on-hand, the listing of a particular item or accessory does not constitute a guarantee or promise of availability. If a product you have ordered is not available for shipment, we will contact you immediately to provide status on that particular item. Anticipated delivery dates are dependent upon our suppliers and other factors in which is beyond our control, and are subject to change. PAYMENT METHODS: TC Accessory accepts payment via the following authorized credit cards: American Express, Discover, MasterCard, Visa, and Mastercard/Visa Check Cards. We also accept 3rd party payment systems including PayPal, yahoo checkout. We do not accept cash, personal checks, CODs, money orders, cashier's checks, or direct wire transfers. Please be advised that we Ship our products to the billing addresses of the card or approved PayPal account address ONLY. Credit cards with international billing addresses cannot be accepted. All prices quoted on the TCAccessory.com site are quoted in U.S. currency and all orders must be transacted in the same.
For large volume orders and orders placed via open account status, acceptable forms of payment may also include checks, money orders, or cashier's checks denominated in U.S. dollars and drawn on a U.S. bank. Terms of payment for large volume orders are determined on a case-by-case basis and are subject to change without notice. OUR Limited Life Time Warranty and RETURN POLICY: TC Accessory is happy to offer our Exclusive (Limited Life Time Warranty)** and RETURN POLICY - If you are not happy with the product you may return the item for REPLACEMENT OR REFUND within thirty (30) days of receipt accompanied by an TC Accessory RMA Number. Contact us at: TCAccessory@gmail.com All returns must be accompanied by a TC Accessory RMA number. To obtain an RMA number, please send an e-mail to: TCAccessory@gmail.com Want to learn more about the (limited Life Time Warranty) contact us directly. Be sure to include the following information: • Order Number • Date of original purchase • Reason for request for RMA • Your e-mail address No returns, refunds or exchanges will be processed without an RMA number. NON-DEFECTIVE BLUETOOTH RETURNS:
NON-DEFECTIVE BLUETOOTH RETURNS MAY BE SUBJECT TO A 25% RE-STOCKING FEE and such returns will be issued as store credit or refund at the customer's request. Refunds are only available for order within 30 days of original order date. Please contact us at TCAccessory@Gmail.com if you have questions about which products are returnable and which products may be subject to a restocking fee.
* PLEASE NOTE: Due to sanitary issues with Bluetooth headsets TC Accessory Inc. does not accept returns on headset products which have been opened.
Customers must contact the headset manufacturer for all defective/warranty issues on headsets that have had the packaging opened. For your convenience, you can contact us at TCAccessory@gmail.com for the support phone numbers and email addresses of the various manufacturers. WARRANTY POLICY: TC Accessory stands behind the quality of our products with a (Limited lifetime Warranty)**. Brand Name items warranty is covered by manufacture only!! All products are warranted for 1 Yr. unless specified otherwise. For warranty replacements, simply ship the item back to TC Accessory with an RMA number at the address above, with a note stating the specific problem(s). Warranty replacements take approximately 1-2 weeks to process from the date of receipt. If TC Accessory is out-of-stock on the item, TC Accessory will replace it with an equivalent product or issue an in-store credit. Warranty does not cover abuse, neglect, or improper installation of product, or acts of nature. PLEASE NOTE: Installation of any of our products are at your own risk. TC Accessory is not liable for any damages caused by our products. Damage(s) due to what TC Accessory deems customer negligence is not covered under this warranty. SAFE SHOPPING GUARANTEE:
The TC Accessory Safe Shopping Guarantee protects you while you shop at TCAccessory.com, so that you never have to worry about credit card safety. We guarantee that every transaction you make at TCAccessory.com will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at TCAccessory.com. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Shipping Information Holiday Shipping Policy: TC Accessory offers multiple shipping options to ensure timely delivery of your item for the Holidays. To help save our customers more money during this Holiday season, TC Accessory is extending its FREE SHIPPING ON ALL ORDERS promotion for the remainder of the year. Please be advised, that such policy pertains to our standard shipping option via United States Postal Service (USPS) 1st Class mail. Due to the nature of first class mail delivery, our customers who choose the free shipping option are STRONGLY ADVISED via USPS to order AT LEAST NINE (9) SHIPPING DAYS BEFORE DECEMBER 24TH, 2009 (or Friday, December 11th, 2009) to ensure timely delivery before Christmas day. This is primarily due to unpredictability of Holiday mail volume and delivery. If it is beyond that date, and pre-Christmas day delivery is critical, it is strongly suggested that customers opt for either our low-cost FLAT-RATE Priority shipping option (approx. 3 business days), or our FLAT-RATE Express Overnight shipping option (1-2 business days). • The last suggested pre-Christmas ordering date for FLAT-RATE Priority shipping (approx. 3 business days) is AT LEAST SIX (6) SHIPPING DAYS BEFORE DECEMBER 24TH, 2009 (or Wednesday, December 16th, 2009). • The last suggested pre-Christmas ordering date for FLAT-RATE Express shipping (1-2 business days) is AT LEAST FOUR (4) SHIPPING DAYS BEFORE DECEMBER 24TH, 2009 (or Friday, December 18th, 2009). UPS Holiday Shipping Policy:
For an additional fee, TC Accessory orders can be shipped via UPS. Orders shipped via UPS will be shipped within 1-2 business days and will be charged based on product weight and ship-to location. Tracking numbers & package tracking will be available online at UPS.com. All UPS shipments are insured up to $100.
Orders placed via UPS shipping method must submit the order by the following dates to ensure delivery in time for Christmas. • The last suggested pre-Christmas ordering date for UPS Ground (approx. 6 business days) is AT LEAST SIX (6) SHIPPING DAYS BEFORE DECEMBER 24TH, 2009 (or Wednesday, December 16th, 2009). • The last suggested pre-Christmas ordering date for UPS 3 Day Select (approx. 3 business days) is AT LEAST SIX (5) SHIPPING DAYS BEFORE DECEMBER 24TH, 2009 (or Thursday, December 17th, 2009). • The last suggested pre-Christmas ordering date for UPS 2nd Day Air (approx. 2 business days) is AT LEAST SIX (3) SHIPPING DAYS BEFORE DECEMBER 24TH, 2009 (or Monday, December 21st, 2009). PLEASE BE ADVISED: Regardless of shipping option, TC Accessory does not under any circumstance expressly warrant or guarantee pre-Christmas delivery. TC Accessory does guarantee timely processing, and fulfillment of all IN-STOCK items upon placement of order (usually within 24-48 hours). Upon our fulfillment of the product and transfer the package to the shipment carrier, it is the obligation of the United States Postal Service, and United Parcel Service for the timely delivery of shipment in which the above suggested delivery times applies. It is the responsibility of the customer to acknowledge and adhere to the above policy before placing their order. ARRIVAL TIMES: Please use this formula to determine when your order will arrive: Order Processing + Shipping Method = Estimated Delivery Time. Shipment time: (the time between ordering a product and that product leaving our warehouse) is indicated in each product description on our web site. All in-stock items are usually shipped out of our warehouse in Southern California within 1-2 business days upon receipt of order, unless otherwise specified. Orders shipped via USPS First Class Mail will arrive anywhere from 4-10 business days after the order has shipped from our warehouse(s) and depending on SHIP TO location within the continental United States. Estimated time of arrival for orders placed with USPS Priority Mail are anywhere from 2-4 business days after the order has shipped from our warehouse(s) and depending on SHIP TO location within the continental Unites States, or unless specified otherwise. Estimated time of arrival for orders placed with USPS Express is approximately 1-2 business days after the order has shipped from our warehouse(s) and depending on SHIP TO location within the continental Unites States, or unless specified otherwise. Please note: our warehouse does not ship on weekends and we do not offer Saturday, Sunday or holiday deliveries. Please allow an additional 1-2 business days for late Friday, weekend and holiday orders. PLEASE BE ADVISED: Regardless of shipping option, TC Accessory does not under any circumstance expressly warrant or guarantee published delivery times. TC Accessory does guarantee timely processing and fulfillment of all IN-STOCK items upon placement of order (usually within 1-2 business days). BILLING Address and SHIP TO address MUST be a valid deliverable address for the United States Postal Service, address must be approved by either your credit card company and or PayPal (must be able to receive first class mail). Please provide as complete information as possible to ensure delivery accuracy. Shipping Option POLICY: TC Accessory offers shipping via USPS first class mail at no charge to our customers, regardless of size or weight. Customers may upgrade shipping method to USPS Priority Mail which will be charged accordingly at a FLAT-RATE, regardless of size or weight. Customers may also choose to upgrade shipping method to USPS Express Mail which will be charged accordingly at a FLAT-RATE, regardless of size or weight. All orders shipped via USPS Express Mail will require signature upon delivery. At this time, TC Accessory ONLY ships to the United States, US Protectorates and Canada. Additional charges may apply for large-quantity distribution orders and orders that require special delivery instructions. In the event such orders are placed, a representative from TC Accessory will notify customer of such charges prior to fulfillment. This policy is valid for all orders placed through TC Accessory within the continental United States of America. SHIPMENT CONFIRMATION/TRACKING: At this time TC Accessory does not offer real-time shipping status and/or shipping confirmation. Upon shipment of your order you will receive notification that your order has been send in accordance with your selected shipping option. Your credit card is charged when your shipment has been sent.
* UPS SHIPPING: For an additional fee, TC Accessory orders can be shipped via UPS. Orders shipped via UPS will be shipped within 1-2 business days and will be charged based on product weight and ship-to location. Tracking numbers & package tracking will be available online at UPS.com. All UPS shipments are insured up to $100. ALL ORDERS ARE SUBJECT TO FURTHER VERIFICATION. Please be advised, if your order requires additional information for processing verification, you may receive one or more of the following: (i) an e-mail requesting additional information; (ii) a phone call from a TC Accessory representative; (iii) or a call from your bank to verify your purchase.
Store/Return Policy PRODUCT AVAILABILITY: TC Accessory is committed to offering the lowest prices and most accurate product information available to our customers. Due to our low prices and the rapid turnover of many high-demand accessory items presented on our site, and the limited inventory we have available on-hand, the listing of a particular item or accessory does not constitute a guarantee or promise of availability. If a product you have ordered is not available for shipment, we will contact you immediately to provide status on that particular item. Anticipated delivery dates are dependent upon our suppliers and other factors in which is beyond our control, and are subject to change. PAYMENT METHODS: TC Accessory accepts payment via the following authorized credit cards: American Express, Discover, MasterCard, Visa, and Mastercard/Visa Check Cards. We also accept 3rd party payment systems including PayPal, yahoo checkout. We do not accept cash, personal checks, CODs, money orders, cashier's checks, or direct wire transfers. Please be advised that we Ship our products to the billing addresses of the card or approved PayPal account address ONLY. Credit cards with international billing addresses cannot be accepted. All prices quoted on the TCAccessory.com site are quoted in U.S. currency and all orders must be transacted in the same.
For large volume orders and orders placed via open account status, acceptable forms of payment may also include checks, money orders, or cashier's checks denominated in U.S. dollars and drawn on a U.S. bank. Terms of payment for large volume orders are determined on a case-by-case basis and are subject to change without notice. OUR Limited Life Time Warranty and RETURN POLICY: TC Accessory is happy to offer our Exclusive (Limited Life Time Warranty)** and RETURN POLICY - If you are not happy with the product you may return the item for REPLACEMENT OR REFUND within thirty (30) days of receipt accompanied by an TC Accessory RMA Number. Contact us at: TCAccessory@gmail.com All returns must be accompanied by a TC Accessory RMA number. To obtain an RMA number, please send an e-mail to: TCAccessory@gmail.com Want to learn more about the (limited Life Time Warranty) contact us directly. Be sure to include the following information: • Order Number • Date of original purchase • Reason for request for RMA • Your e-mail address No returns, refunds or exchanges will be processed without an RMA number. NON-DEFECTIVE BLUETOOTH RETURNS:
NON-DEFECTIVE BLUETOOTH RETURNS MAY BE SUBJECT TO A 25% RE-STOCKING FEE and such returns will be issued as store credit or refund at the customer's request. Refunds are only available for order within 30 days of original order date. Please contact us at TCAccessory@Gmail.com if you have questions about which products are returnable and which products may be subject to a restocking fee.
* PLEASE NOTE: Due to sanitary issues with Bluetooth headsets TC Accessory Inc. does not accept returns on headset products which have been opened.
Customers must contact the headset manufacturer for all defective/warranty issues on headsets that have had the packaging opened. For your convenience, you can contact us at TCAccessory@gmail.com for the support phone numbers and email addresses of the various manufacturers. WARRANTY POLICY: TC Accessory stands behind the quality of our products with a (Limited lifetime Warranty)**. Brand Name items warranty is covered by manufacture only!! All products are warranted for 1 Yr. unless specified otherwise. For warranty replacements, simply ship the item back to TC Accessory with an RMA number at the address above, with a note stating the specific problem(s). Warranty replacements take approximately 1-2 weeks to process from the date of receipt. If TC Accessory is out-of-stock on the item, TC Accessory will replace it with an equivalent product or issue an in-store credit. Warranty does not cover abuse, neglect, or improper installation of product, or acts of nature. PLEASE NOTE: Installation of any of our products are at your own risk. TC Accessory is not liable for any damages caused by our products. Damage(s) due to what TC Accessory deems customer negligence is not covered under this warranty. SAFE SHOPPING GUARANTEE:
The TC Accessory Safe Shopping Guarantee protects you while you shop at TCAccessory.com, so that you never have to worry about credit card safety. We guarantee that every transaction you make at TCAccessory.com will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at TCAccessory.com. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Shipping Information Holiday Shipping Policy: TC Accessory offers multiple shipping options to ensure timely delivery of your item for the Holidays. To help save our customers more money during this Holiday season, TC Accessory is extending its FREE SHIPPING ON ALL ORDERS promotion for the remainder of the year. Please be advised, that such policy pertains to our standard shipping option via United States Postal Service (USPS) 1st Class mail. Due to the nature of first class mail delivery, our customers who choose the free shipping option are STRONGLY ADVISED via USPS to order AT LEAST NINE (9) SHIPPING DAYS BEFORE DECEMBER 24TH, 2009 (or Friday, December 11th, 2009) to ensure timely delivery before Christmas day. This is primarily due to unpredictability of Holiday mail volume and delivery. If it is beyond that date, and pre-Christmas day delivery is critical, it is strongly suggested that customers opt for either our low-cost FLAT-RATE Priority shipping option (approx. 3 business days), or our FLAT-RATE Express Overnight shipping option (1-2 business days). • The last suggested pre-Christmas ordering date for FLAT-RATE Priority shipping (approx. 3 business days) is AT LEAST SIX (6) SHIPPING DAYS BEFORE DECEMBER 24TH, 2009 (or Wednesday, December 16th, 2009). • The last suggested pre-Christmas ordering date for FLAT-RATE Express shipping (1-2 business days) is AT LEAST FOUR (4) SHIPPING DAYS BEFORE DECEMBER 24TH, 2009 (or Friday, December 18th, 2009). UPS Holiday Shipping Policy:
For an additional fee, TC Accessory orders can be shipped via UPS. Orders shipped via UPS will be shipped within 1-2 business days and will be charged based on product weight and ship-to location. Tracking numbers & package tracking will be available online at UPS.com. All UPS shipments are insured up to $100.
Orders placed via UPS shipping method must submit the order by the following dates to ensure delivery in time for Christmas. • The last suggested pre-Christmas ordering date for UPS Ground (approx. 6 business days) is AT LEAST SIX (6) SHIPPING DAYS BEFORE DECEMBER 24TH, 2009 (or Wednesday, December 16th, 2009). • The last suggested pre-Christmas ordering date for UPS 3 Day Select (approx. 3 business days) is AT LEAST SIX (5) SHIPPING DAYS BEFORE DECEMBER 24TH, 2009 (or Thursday, December 17th, 2009). • The last suggested pre-Christmas ordering date for UPS 2nd Day Air (approx. 2 business days) is AT LEAST SIX (3) SHIPPING DAYS BEFORE DECEMBER 24TH, 2009 (or Monday, December 21st, 2009). PLEASE BE ADVISED: Regardless of shipping option, TC Accessory does not under any circumstance expressly warrant or guarantee pre-Christmas delivery. TC Accessory does guarantee timely processing, and fulfillment of all IN-STOCK items upon placement of order (usually within 24-48 hours). Upon our fulfillment of the product and transfer the package to the shipment carrier, it is the obligation of the United States Postal Service, and United Parcel Service for the timely delivery of shipment in which the above suggested delivery times applies. It is the responsibility of the customer to acknowledge and adhere to the above policy before placing their order. ARRIVAL TIMES: Please use this formula to determine when your order will arrive: Order Processing + Shipping Method = Estimated Delivery Time. Shipment time: (the time between ordering a product and that product leaving our warehouse) is indicated in each product description on our web site. All in-stock items are usually shipped out of our warehouse in Southern California within 1-2 business days upon receipt of order, unless otherwise specified. Orders shipped via USPS First Class Mail will arrive anywhere from 4-10 business days after the order has shipped from our warehouse(s) and depending on SHIP TO location within the continental United States. Estimated time of arrival for orders placed with USPS Priority Mail are anywhere from 2-4 business days after the order has shipped from our warehouse(s) and depending on SHIP TO location within the continental Unites States, or unless specified otherwise. Estimated time of arrival for orders placed with USPS Express is approximately 1-2 business days after the order has shipped from our warehouse(s) and depending on SHIP TO location within the continental Unites States, or unless specified otherwise. Please note: our warehouse does not ship on weekends and we do not offer Saturday, Sunday or holiday deliveries. Please allow an additional 1-2 business days for late Friday, weekend and holiday orders. PLEASE BE ADVISED: Regardless of shipping option, TC Accessory does not under any circumstance expressly warrant or guarantee published delivery times. TC Accessory does guarantee timely processing and fulfillment of all IN-STOCK items upon placement of order (usually within 1-2 business days). BILLING Address and SHIP TO address MUST be a valid deliverable address for the United States Postal Service, address must be approved by either your credit card company and or PayPal (must be able to receive first class mail). Please provide as complete information as possible to ensure delivery accuracy. Shipping Option POLICY: TC Accessory offers shipping via USPS first class mail at no charge to our customers, regardless of size or weight. Customers may upgrade shipping method to USPS Priority Mail which will be charged accordingly at a FLAT-RATE, regardless of size or weight. Customers may also choose to upgrade shipping method to USPS Express Mail which will be charged accordingly at a FLAT-RATE, regardless of size or weight. All orders shipped via USPS Express Mail will require signature upon delivery. At this time, TC Accessory ONLY ships to the United States, US Protectorates and Canada. Additional charges may apply for large-quantity distribution orders and orders that require special delivery instructions. In the event such orders are placed, a representative from TC Accessory will notify customer of such charges prior to fulfillment. This policy is valid for all orders placed through TC Accessory within the continental United States of America. SHIPMENT CONFIRMATION/TRACKING: At this time TC Accessory does not offer real-time shipping status and/or shipping confirmation. Upon shipment of your order you will receive notification that your order has been send in accordance with your selected shipping option. Your credit card is charged when your shipment has been sent.
* UPS SHIPPING: For an additional fee, TC Accessory orders can be shipped via UPS. Orders shipped via UPS will be shipped within 1-2 business days and will be charged based on product weight and ship-to location. Tracking numbers & package tracking will be available online at UPS.com. All UPS shipments are insured up to $100. ALL ORDERS ARE SUBJECT TO FURTHER VERIFICATION. Please be advised, if your order requires additional information for processing verification, you may receive one or more of the following: (i) an e-mail requesting additional information; (ii) a phone call from a TC Accessory representative; (iii) or a call from your bank to verify your purchase.
